111rr Privacy Policy

111rr Casino ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with the 111rr Casino platform, including registered players, prospective players who browse without registering, and individuals who contact our support team. This Privacy Policy applies to all data processing activities carried out by 111rr Casino in connection with the operation of the platform, including account registration, KYC verification, deposits and withdrawals, gameplay, customer support, and marketing communications.

This policy should be read together with the 111rr Casino Terms & Conditions, which is incorporated herein by reference. By using the platform, you consent to the data practices described in this policy. If you do not agree with any aspect of this Privacy Policy, you should discontinue use of the platform and may request account closure by contacting [email protected]. 111rr Casino reserves the right to update this policy periodically; the current version is always the version published on this page.

111rr Casino collects personal data from three sources: data you provide directly, data we generate through your use of the platform, and data received from trusted third-party service providers. The categories of data collected are described below.

Data you provide directly: This is data you give us when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in promotions.

• Identity data: full legal name, date of birth, National Identity Card (NID) number, and a photographic copy of your identity document submitted during KYC.
• Contact data: your Bangladeshi mobile number and email address as provided at registration, and your current residential address as submitted during KYC.
• Financial data: your bKash, Nagad, or Rocket mobile wallet number; bank account details (account name, account number, bank name, branch) if you use bank transfer as a payment method; deposit and withdrawal transaction records.
• Support data: the content of any communications you send to 111rr Casino's customer support team, including the channel used (email, live chat), timestamps, and any attachments you provide.
• Marketing preferences: your opt-in or opt-out status for email, SMS, and push notification marketing communications, together with any preferences you set within your account dashboard.

Data generated by platform use: This data is automatically recorded when you access or use the 111rr Casino platform.

• Technical data: IP address, device type and model, operating system version, browser type and version, mobile network operator (e.g. Grameenphone, Robi, Banglalink, Teletalk), screen resolution, and session duration.
• Gameplay data: game categories played, bet amounts, game outcomes, session start and end times, responsible gaming tool activations (e.g. deposit limits set, self-exclusion requests), and any jackpot or bonus events associated with your account.
• Data from third parties:

Third-party data: In limited circumstances, 111rr Casino may receive data about you from trusted third-party partners.

• Payment verification data received from bKash, Nagad, and Rocket to confirm deposit and withdrawal transactions and to detect fraudulent payment activity.
• Identity verification data from KYC and anti-fraud service providers used to confirm the authenticity of identity documents and to screen against sanctions lists and politically exposed persons databases where required by applicable compliance frameworks.

111rr Casino uses personal data only for the purposes described below. We do not use your data in ways that are incompatible with the purpose for which it was originally collected.

• Account management and service delivery: to create and maintain your 111rr Casino account, process deposits and withdrawals via bKash, Nagad, Rocket, and supported banks, provide access to games, and deliver customer support.
• Identity and age verification (KYC): to verify that you are who you say you are, that you are at least 21 years of age, and that you are eligible to use the platform under applicable rules.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other illegal or policy-violating activity on the platform.
• Responsible gaming compliance: to monitor gameplay patterns for signs of problem gambling behaviour, to apply deposit limits, session time alerts, or self-exclusion measures at your request or where required by our responsible gaming obligations, and to respond to responsible gaming support requests.
• Platform improvement and analytics: to analyse aggregated usage data (never individual player data in identifiable form) to improve the platform's performance, game selection, payment flows, and user experience for players in Bangladesh.
• Marketing communications (opt-in only): to send you promotional offers, bonus notifications, seasonal promotions (e.g. BPL season, Eid, Pohela Boishakh), and platform news by email or SMS, only where you have given explicit consent. You may withdraw consent at any time through your account dashboard or by contacting [email protected].

111rr Casino does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review. Where automated processes are used (for example, real-time fraud scoring), a qualified compliance team member will review any flagged decision before action is taken that affects your account.

111rr Casino does not sell, rent, or trade your personal data to any third party. We share data only where strictly necessary for the operation of the platform or where required by law, and only with the categories of recipient described below.

Payment service providers: bKash, Nagad, and Rocket receive transaction-specific data (amount, account identifier, timestamp) necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are subject to applicable Bangladeshi financial regulations. Bank partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) similarly receive only the minimum data required to process bank transfer transactions.

KYC and compliance service providers: 111rr Casino uses trusted identity verification and anti-money laundering screening services to fulfil its KYC obligations. These providers receive identity document images and personal identifiers solely for the purpose of verification and screening. They are bound by strict confidentiality obligations and data processing agreements.

Game software providers: Game studios such as Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, and Microgaming operate the game engines that power certain live casino, slot, and crash game titles on the platform. These providers may receive a session token and anonymised player identifier to facilitate the game session. They do not receive your name, NID, payment details, or contact information.

Law enforcement and regulatory authorities: 111rr Casino will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by a valid legal obligation, court order, or government directive. In such cases, 111rr Casino will disclose only the minimum data required to comply with the legal obligation and will, where legally permitted to do so, notify the affected player promptly.

Business transfers: In the event that 111rr Casino undergoes a merger, acquisition, or transfer of all or part of its business assets, personal data held by 111rr Casino may be transferred to the acquiring entity as part of that transaction. In such an event, 111rr Casino will notify registered players via the contact details on record and will ensure that any successor entity is bound by privacy obligations no less protective than those set out in this policy before the transfer takes effect.

111rr Casino is operated primarily for players in Bangladesh. Some of the third-party service providers we work with — including game studios, KYC verification platforms, and cloud infrastructure providers — may process data on servers located outside Bangladesh. Where data is transferred internationally, 111rr Casino takes the following steps to ensure adequate protection:

• We enter into contractual data processing agreements with all third-party processors that require them to implement security measures at least equivalent to those 111rr Casino applies internally, and to use the transferred data only for the specific purpose authorised.
• We conduct periodic due diligence reviews of our third-party data processors to confirm that their security posture remains adequate. Processors that fail to meet our minimum security standards are replaced or required to remediate identified gaps before continued data sharing is authorised.
• Wherever technically feasible, data shared with third-party processors is pseudonymised or anonymised before transfer, reducing the risk of re-identification in the event of an unauthorised disclosure at the processor's end.
• For game session data transferred to game studio providers, only an anonymised session identifier is transmitted; no name, NID, payment method, or contact data is included in the game session payload.

By using the 111rr Casino platform, you acknowledge that your data may be transferred to and processed in countries outside Bangladesh as described in this section, subject to the safeguards described above. If you object to any such transfer, you should discontinue use of the platform and contact [email protected] to request account closure.

111rr Casino implements a layered security architecture designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security programme includes the following controls:

• Transport-layer SSL/TLS encryption for all data transmitted between your device and the 111rr Casino platform, ensuring that your login credentials, payment details, and personal information are protected in transit.
• Encryption at rest for sensitive stored data, including KYC document images, financial transaction records, and password hashes. Passwords are never stored in plaintext; they are hashed using a modern, salted cryptographic algorithm.
• Role-based access controls that restrict employee and contractor access to personal data on a strict need-to-know basis. Access logs are retained and reviewed periodically by 111rr Casino's security team.
• An incident response process that activates in the event of a suspected or confirmed data breach. In the event of a breach that is likely to result in a risk to affected players, 111rr Casino will notify affected players via the contact details on record without undue delay.

While 111rr Casino takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for logging out of your account when using shared or public devices.

111rr Casino retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following retention periods apply as a general guide: active account data is retained for the duration of your account's active status plus a minimum of 5 years following account closure to meet anti-money laundering record-keeping obligations; KYC document images are retained for a minimum of 5 years following account closure; customer support records are retained for a minimum of 3 years following the date of the support interaction; gameplay transaction records are retained for a minimum of 5 years for compliance and dispute-resolution purposes.

When personal data is no longer required under the applicable retention schedule, 111rr Casino will securely delete or irreversibly anonymise the data so that it can no longer be linked to an identifiable individual. Where deletion is not immediately technically feasible (for example, data held in backup archives), the data will be isolated from active processing and scheduled for deletion at the earliest practicable opportunity.

111rr Casino retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations.

When personal data is no longer required, 111rr Casino will securely delete or irreversibly anonymise the data so that it can no longer be linked to an identifiable individual.

As a player on the 111rr Casino platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request — [your registered username]". We will respond within 14 business days.

111rr Casino will respond to all data rights requests within 14 business days of receipt. Where a request cannot be fulfilled within that period due to complexity or volume, we will notify you of the extended timeline. We may request proof of identity before processing a data rights request to protect against unauthorised access to your personal data.

The 111rr Casino platform uses cookies and similar tracking technologies to support platform functionality, remember your preferences, and analyse aggregate usage patterns. No third-party advertising or behavioural tracking cookies are used. The cookies deployed by 111rr Casino fall into the following categories:

• Essential cookies: necessary for the platform to function correctly. These include session management cookies (to keep you logged in during a session), security cookies (to detect and prevent fraudulent activity), and load-balancing cookies. Essential cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your language preference, responsible gaming settings (such as deposit limits you have set), and other customisations you have applied to your account. Disabling these cookies may affect the personalisation of your experience.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the platform — for example, which game categories are most visited, which payment methods are most used, and where players experience errors. This data is used solely to improve the platform and is never linked back to an individual player's identity.

You can manage cookie preferences through your device or browser settings. Blocking all cookies will affect your ability to use the 111rr Casino platform, as essential session cookies are required for login and gameplay. 111rr Casino does not use cross-site tracking cookies or sell cookie-derived data to any third party.

The 111rr Casino platform is strictly intended for adults aged 21 and above. 111rr Casino does not knowingly collect personal data from individuals under the age of 21. Registration by anyone under 21 is a breach of the Terms & Conditions and is strictly prohibited. If 111rr Casino becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated account will be permanently closed, and any funds held in the account will be handled in accordance with applicable legal requirements. If you are a parent or guardian and believe that a minor in your care has registered on the 111rr Casino platform, please contact us immediately at [email protected].

111rr Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, 111rr Casino will provide notice to registered players via their registered mobile number or email address at least 7 days before the change takes effect. Non-material changes (such as typographical corrections or clarifications that do not alter the substance of the policy) may take effect immediately without prior individual notice.

Continued use of the 111rr Casino platform after the revised Privacy Policy takes effect constitutes your acceptance of the updated policy. The version currently in force is always the version published on this page. If you do not accept the revised policy, you should discontinue use of the platform and may request account closure by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 111rr Casino has handled your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 14 business days during standard operating hours (Bangladesh Standard Time, UTC+6).

For formal data rights requests (access, rectification, erasure, portability, or objection), please email [email protected] with the subject line "Data Rights Request — [your registered username]" and include a brief description of your request and a copy of a valid identity document so that we can verify your identity before processing the request.