111rr Frequently Asked Questions
Everything Bangladeshi players need to know about 111rr — from signing up and depositing via bKash or Nagad, to bonus terms, cricket betting rules, and staying safe while gaming.
Welcome to the 111rr FAQ page — a comprehensive resource for players in Bangladesh. We answer real questions about creating your account, depositing and withdrawing money via bKash, Nagad, Rocket, and local banks, claiming bonuses, understanding wagering requirements, playing cricket betting and slots, and using our responsible gaming tools. Browse each section below to find the answer you need.
👤Account & Registration
How do I create an account on 111rr?
Creating a 111rr account takes under two minutes. Go to the 111rr Login page, choose the registration option, enter your mobile number, set a strong password, and confirm your number with the OTP sent via SMS. You must be 21 years or older to register. Once the OTP is verified, your account is active and ready for your first deposit.
What documents are needed for KYC verification on 111rr?
111rr requires a valid National ID Card (NID) or passport to verify your identity. You may also be asked to provide a recent utility bill or bank statement as proof of address. Upload clear, well-lit photos of both sides of your NID through the account verification section. KYC approval is usually completed within 24 hours on business days.
I forgot my 111rr password — how do I reset it?
Tap the 'Forgot Password' link on the 111rr Login page to start a reset instantly. Enter the mobile number registered to your account and an OTP will arrive by SMS within moments. Enter the OTP and choose a new strong password. If you have lost access to your registered number, email [email protected] with your account details and a photo ID for manual recovery.
Can I open more than one account on 111rr?
No — 111rr allows strictly one account per person, per household, and per device. Registering duplicate accounts violates the Terms and Conditions and can lead to permanent suspension of all linked accounts along with forfeiture of any balance. If you suspect a duplicate was created by mistake, contact 111rr support immediately at [email protected].
How do I close my 111rr account permanently?
To permanently close your 111rr account, send an email to [email protected] from your registered address, stating your mobile number and your clear request for account closure. Withdraw any remaining balance first, as funds cannot be released after the account is closed. 111rr processes closures within 3 to 5 working days. If you are closing due to a gambling concern, consider requesting a self-exclusion period instead.
💳Deposits & Withdrawals
How do I deposit money on 111rr using bKash?
To deposit via bKash on 111rr, open your account, go to the Deposit section, select bKash, enter the amount (minimum ৳200), and follow the on-screen steps to authorise the payment with your bKash PIN. Deposits via bKash are almost instant and are typically reflected in your 111rr balance within one to five minutes. If the credit does not arrive within 30 minutes, contact support with your bKash transaction ID.
How long does a bKash deposit take on 111rr?
bKash deposits on 111rr are normally credited within one to five minutes. During peak hours or temporary network congestion, crediting may take up to 15 minutes. If your deposit has not appeared after 30 minutes, gather your bKash transaction reference number and contact 111rr support at [email protected] — the team is available around the clock to resolve payment issues quickly.
What is the minimum withdrawal amount on 111rr?
The minimum withdrawal amount on 111rr is ৳500. Withdrawals can be sent to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), BRAC Bank, Islami Bank (IBBL), Sonali Bank, or City Bank. Make sure your chosen withdrawal method is verified in your account settings before submitting a request. Most withdrawals complete within one to 24 hours depending on the method and time of request.
Does 111rr charge any fees on deposits or withdrawals?
111rr charges no platform fees on standard deposits or withdrawals. Your mobile banking provider — bKash, Nagad, or Rocket — may apply their own service charges to the transaction, and bank transfers may carry fees set by your receiving bank. These third-party charges are outside 111rr's control. Always check your provider's fee schedule before initiating a transaction.
Can I use Nagad or Rocket to deposit and withdraw on 111rr?
Yes. In addition to bKash, 111rr fully supports Nagad, Rocket (DBBL Mobile Banking), and Upay for both deposits and withdrawals. All are processed through the same Deposit and Withdrawal pages in your account. Simply select your preferred method, enter the amount, and confirm. Nagad and Rocket transactions typically settle within five to ten minutes, though bKash remains the fastest option for most players.
🎮Games & Gameplay
What games can I play on 111rr?
111rr offers a wide-ranging game library covering cricket betting, sports event wagering, live casino tables (Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, Dragon Tiger), slots from providers including Pragmatic Play, Microgaming, and NetEnt, crash games such as Aviator and JetX, and Lucky Dice. The catalog is updated regularly with new titles from top studios like Evolution Gaming, Spribe, and Ezugi.
Can I bet on BPL, IPL, and T20 World Cup matches at 111rr?
Yes — 111rr's cricket betting section covers the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC championships, and all major international matches featuring the Bangladesh Tigers. You can place pre-match bets or bet live in-play, choosing from markets including match winner, top runscorer, total sixes, fall of wicket, and over-by-over runs. Odds refresh in real time throughout every match.
Are 111rr casino games fair and random?
All 111rr casino games use certified Random Number Generator (RNG) technology supplied by licensed studios — Pragmatic Play, Evolution Gaming, Microgaming, Spribe, and Ezugi — all of which undergo independent third-party audits for fairness and randomness. Return-to-Player (RTP) percentages are determined by the game studio and typically range from 94% to 97% depending on the title. 111rr does not modify game outcomes.
Can I play 111rr on my Android or iPhone without downloading an app?
Yes — 111rr is fully browser-based and works smoothly on any modern Android or iOS device without needing to download an app. Open your phone's browser, visit 111rr.club, log in, and all games, live casino streams, deposits, withdrawals, and account management are available instantly. The mobile layout is optimised for small screens so everything is easy to tap and navigate.
What betting rules apply to cricket on 111rr?
Cricket bets on 111rr are settled using official match results as declared by the relevant cricket board. If a match is abandoned or ends with no result, all open bets are voided and stakes are returned in full. Live in-play markets are temporarily suspended between overs and during DRS reviews. 111rr reserves the right to void bets in cases of obvious pricing errors or confirmed match irregularities.
🎁Bonuses & Promotions
What welcome bonus does 111rr offer new players?
111rr offers a welcome bonus on your first deposit as a new player. The specific percentage and maximum amount are displayed on the promotions page at the time you register, as these can change with seasonal campaigns. Welcome bonuses are subject to a wagering requirement that must be met before any winnings can be withdrawn. Always read the full terms of any bonus before claiming it.
What is a wagering requirement and how does it work on 111rr?
A wagering requirement — also called a rollover — specifies how many times you must bet the bonus amount before you are allowed to withdraw winnings derived from that bonus. For example, a 20x rollover on a ৳1,000 bonus means you need to place a combined total of ৳20,000 in qualifying bets before cashing out. The current rollover multiple for each 111rr promotion is stated clearly in that promotion's terms and conditions.
How do free spins work on 111rr slots?
Free spins on 111rr are awarded for specific slot games listed in the promotion terms. Each spin has a preset coin value fixed by the platform. Any winnings generated from free spins are added to your bonus balance rather than your real-money balance and are subject to the promotion's wagering requirement before they can be withdrawn as cash. Free spins expire if not used by the date stated in the offer.
Does 111rr have a VIP loyalty program for regular players?
Yes. 111rr operates a tiered VIP loyalty program that rewards consistent real-money players. You earn points for every qualifying bet placed, and as you accumulate points your VIP level rises. Higher levels bring benefits including increased withdrawal limits, exclusive bonus offers, cashback percentages, personalised account management, and invitations to special seasonal promotions around events like BPL, IPL, and Eid.
Can I use my 111rr bonus on cricket betting as well as slots?
It depends on the specific promotion. Some 111rr bonuses are restricted to slots only, while others cover sports betting, live casino, and slots equally. Before using a bonus, check the 'Eligible Games' or 'Contribution Rates' section in its terms — bets on ineligible game types do not count toward the wagering requirement, which can delay or prevent a successful withdrawal of bonus winnings.
🛡️Safety & Responsible Gaming
Is 111rr a safe platform for players in Bangladesh?
111rr is a safe and reliable gaming platform that protects all player data and financial transactions using industry-standard SSL encryption. Deposits and withdrawals are processed through trusted and verified payment channels including bKash, Nagad, Rocket, and leading Bangladeshi banks. 111rr does not share player data with unauthorised third parties. Players are encouraged to review their local laws and to play responsibly at all times.
What is the minimum age requirement to play on 111rr?
The minimum age to register and play on 111rr is 21 years old, and this rule is strictly enforced. During the KYC verification process, your date of birth is confirmed using your National ID Card or passport. Any account discovered to belong to a person under 21 is immediately suspended and all associated funds are frozen pending a review. 111rr is a platform for adults aged 21 and above only.
How do I self-exclude from 111rr if gambling is affecting my life?
If you feel that gambling is having a negative impact on your life, 111rr offers free and confidential self-exclusion. Email [email protected] and request a self-exclusion for 1 month, 3 months, 6 months, or permanently. Your account will be locked immediately once the exclusion is confirmed, and you will be removed from all promotional communications. This tool is free and can be activated at any time without penalty.
Can I set deposit limits on my 111rr account to control my spending?
Yes. 111rr provides deposit limit tools directly inside your account settings, allowing you to set a maximum daily, weekly, or monthly deposit cap. A limit you set takes effect immediately. Reducing a limit also takes effect straight away, but increasing a limit requires a minimum cooling-off period of 24 hours to give you time to reconsider. These tools are free and are designed to keep your gaming within healthy boundaries.
How do I contact 111rr customer support?
You can reach the 111rr support team any time by emailing [email protected]. Support is available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Eid, Victory Day, and Independence Day. For the fastest resolution, include your registered mobile number, account username, a clear description of your issue, and — for payment queries — your transaction reference number.
Why Players Choose 111rr
Instant Deposits
Top up in minutes via bKash, Nagad, or Rocket with zero platform fees.
SSL Security
All data and transactions are encrypted with SSL protection around the clock.
24/7 Support
Our support team answers your queries every day of the year via email.
Cricket Betting
Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers with live in-play odds.
500+ Games
Slots, live casino, crash games, and more from certified top-tier studios.
Responsible Gaming
Deposit limits, self-exclusion, and 21+ age checks keep your gaming safe.
Still Have Questions?
Our support team is ready to help you 24/7 at [email protected]. You can also explore 111rr's full game library, cricket betting, and casino right now.